Top notch and helpful support. 👏

Reach Out.

If you’re interested in working with me, I am happy to answer any questions you might have!

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LET’S HAVE A CHAT!

Making the first step can be a bit overwhelming, so let me know what you need and I can setup your first appointment or program. I respond to messages within 72 hours and in some cases within 12 hours for urgent needs.

Other ways to get in touch with the Pocket team.

 


Phone Support

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Phone: 1-800-123-4567


In App Concierge

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Connect + Social

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Help for app users.

If you have a bug to report or would like to request a feature, just send an email and we’ll get back to you ASAN.

 

Client Update Form.

Have an upcoming appointment? The more you prepare, the more we can cover during your appointment.

Common questions that may answer your answers.

 


WHICH SERVICE SHOULD I BOOK?

That depends on what you want to accomplish. Balancings are done via FaceTime which means we need to have a two-way dialogue. Readings are video recorded and privately uploaded to YouTube. If you want to accomplish something, book a balancing. If you need insight or a bigger picture about yourself and your life (could be about what came up in the balancing for example) book a reading.


HOW DO I ACCESS MY RECORDED READINGS?

You will need a Google account, and access to YouTube. I will send your video to your email address which means that only that email address can access the video. If you change your email, I cannot commit to resending your recordings to a new email address. Read this article for more information. If you have trouble logging into YouTube, you need to contact Google.


DO WE NEED TO MEET IN PERSON?

No. Living in the 21st century allows me to reach out and conduct balancings and readings via Videotelephony. In a balancing, my wife acts as your surrogate by connecting with you from anywhere in the world. So when I am using muscle monitoring, or a healing technique in surrogate mode, it's as if you are on my table. Sometimes you can even hear the transfers of energy when on Skype, FaceTime, etc.

HOW DO I ASK FOLLOW-UP QUESTIONS?

Should you have any questions after the appointment has concluded, you can send an email, or book another appointment.


WHY DO YOU NEED MY DATE OF BIRTH OFF MY BIRTH CERTIFICATE?

This allows me to cast a birth chart in your name. I need the birth time because it determines the positions of the planets. I prefer using the time off the birth certificate because the likelihood that parents memories are unreliable during such an intense moment. If you don't have your time of birth, we can work around it, there are methods to determine the time of birth.